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Whether you need guidance choosing the right table, have a question about your order, or want setup advice, we are ready to help.
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Frequently Asked Questions
How long does shipping take for large items like poker tables?
Most poker tables, pool tables, and golf simulators ship within 3 to 7 business days via freight carrier. Delivery timelines vary by location, but you will receive tracking information as soon as your order ships. Orders over $100 qualify for free shipping.
Can I track my order after it has been placed?
Absolutely. Once your order ships, we send a confirmation email with your tracking number and carrier details. You can also contact us directly with your order number and we will provide a real-time status update.
What is your return policy on game room furniture?
We accept returns within 30 days of delivery for items in their original condition and packaging. Because of the size and weight of our products, return shipping arrangements will be coordinated with you directly. Please contact us before initiating any return so we can make the process as smooth as possible.
What if my item arrives damaged or defective?
If your product arrives with any damage or defects, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost to you. Your satisfaction with the final product is our priority.
What room dimensions do I need for a pool table or golf simulator?
Space requirements vary by product size. For pool tables, you generally need at least 5 feet of clearance on each side for comfortable cue use. Golf simulators typically require a minimum ceiling height of 9 to 10 feet. Contact us with your room dimensions and we will recommend the best fit.
Do your surround sound speakers come with setup instructions?
Yes, all surround sound speaker systems include detailed setup guides and wiring diagrams. Many of our models also feature wireless connectivity for simpler installation. If you run into any issues during setup, our team is available by phone or email to walk you through each step.
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Every inquiry receives a thoughtful, personal reply within one business day from our dedicated team.
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Quality Guaranteed
We stand behind every poker table, pool table, simulator, and speaker system we sell with full manufacturer support.
Free Shipping
All orders over $100 ship free to the contiguous United States with careful freight handling for large items.
